Our Accessibility Journey with Our Stakeholders
Accessibility Initiative Across the Digital Channels of Dünya Katılım Bankası
Dünya Katılım Bankası(opens in a new window) launched a study to make its website and PDF documents accessible. WeAccess.Ai solutions were used throughout the study. The study covered both offering users new ways to access content and assessing compliance with the circular.
About the Project
- Industry: Banking and participation finance
- Scope: Multi-page corporate website and PDF documents
- Goal: Make web content and documents easier to access and analyze compliance with the circular
Starting Point
Dünya Katılım Bankası(opens in a new window) shares information about its participation finance products through its website and PDF documents. Because these products work differently from conventional banking, it is important that the information is clearly understood. The starting point of the study was to make sure every user could access this information.
Regulatory and Standards Compliance
The work was carried out under Presidential Circular No. 2025/10 on the Accessibility of Websites and Mobile Applications. The assessment was based on the criteria defined in the circular and the WCAG 2.2 standards.
Work Carried Out
The Accessibility Widget was added to the website. The PDF documents were supported with the Sign Language for PDFs and PDF Narration plugins. The website was analyzed and the results were reported as part of the Circular Compliance and Reporting Package.
Support for Users
The Accessibility Widget offers display and reading settings for physically disabled and neurodivergent users. The sign language plugin lets deaf and hard of hearing users follow document content in sign language. The narration plugin lets blind and low-vision users listen to the content.
Stakeholder Experiences
“At Dünya Katılım Bankası(opens in a new window), in line with our ideal of banking for everyone, we want all of our customers to clearly understand our innovative and inclusive participation finance products. With this work, we made our website and documents easier to access. The report from the circular analysis also helped us plan our next steps. We will continue our work toward a banking experience in which every customer can easily access our services.”
